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Customer care

Privacy Policy

Last updated: October 29, 2026

This Privacy Policy explains how Womanly ("we", "us", "our") collects, uses and shares personal information when you visit womanlyco.com (the "Site") or buy from us. By using the Site, you agree to the practices described here.

Information we collect

Information you give us

  • Order information: your name, email address, phone number, billing and shipping address, and the products you buy.
  • Payment information: payments are processed by Wix and its payment providers. We do not see or store your full card number.
  • Messages: anything you send us when you contact customer support.

Information collected automatically

When you browse the Site, we and our service providers automatically collect device and usage information, such as your IP address, browser type, pages viewed, approximate location and how you arrived at the Site. This is collected through cookies and similar technologies.

How we use your information

  • To process, ship and deliver your orders, and to handle returns and refunds
  • To send order confirmations, shipping updates and replies to your questions
  • To prevent fraud and keep the Site secure
  • To understand how the Site is used and improve it
  • To comply with legal obligations

We do not currently send marketing emails. If we start, we'll ask for your consent first, and every message will include a way to unsubscribe.

How we share your information

We share personal information only as needed to run our store:

  • Our e-commerce platform: the Site, checkout and order data are hosted by Wix.com.
  • Payment providers: to process your payment securely.
  • Fulfillment partners and carriers: our suppliers ship products directly to you, so they receive your name, shipping address, phone number and the items ordered.
  • Legal reasons: when required by law, or to protect our rights, our customers or others.
  • Business transfers: if our business is sold or merged, customer information may transfer to the new owner.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

Cookies

We use cookies that are needed for the Site to work (for example, to keep items in your cart) and cookies that help us understand how the Site is used. You can block or delete cookies in your browser settings, but some parts of the Site, such as the cart, may not work without them.

Do Not Track: the Site does not currently respond to browser "Do Not Track" signals, as there is no common industry standard for them.

How long we keep information

We keep order information for as long as needed to fulfill your order, provide customer service, and meet tax, accounting and legal requirements. After that, we delete or anonymize it.

How we protect your information

We use reasonable technical and organizational measures to protect your information, including encrypted checkout. No method of transmission or storage is completely secure, so we can't guarantee absolute security.

Your rights and choices

Depending on where you live, you may have the right to:

  • Know what personal information we hold about you and get a copy of it
  • Ask us to correct inaccurate information
  • Ask us to delete your personal information
  • Opt out of the sale or sharing of your personal information (we don't sell or share it)
  • Not be discriminated against for using any of these rights

Residents of states with consumer privacy laws, such as California, Colorado, Connecticut, Virginia and others, can exercise these rights by emailing us at womanly_co@outlook.com. We may need to verify your identity before responding, and we'll reply within the time required by law. You may also use an authorized agent to make a request on your behalf.

Children's privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we'll delete it.

International visitors

We and our service providers may process and store information in the United States and other countries, whose data protection laws may differ from those where you live.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it last changed. Significant changes will be highlighted on the Site.

Contact us

For any question or request about your privacy, email womanly_co@outlook.com.

Questions? Write to us at womanly_co@outlook.com. We reply within 1–2 business days.